Refund policy

Refund Policy

You have 30 days from the date of delivery to request a return — only if the products have not been opened.

To be eligible for a return, the item(s) must be unopened, unused, and in their original packaging.
Return shipping costs are the responsibility of the customer.
Products that have been opened, used, or damaged after receipt cannot be refunded.

To initiate a return, please contact us at:
📧 contact@ubeandchill.com
📞 +33 7 56 90 22 15

Return Address:
Ube & Chill – Returns Department
60 Rue François 1er, 75008 PARIS, France